Reference

Your Privacy With sattmatka

We explain how your sign-up details, device data, and payment references are handled, and how you can ask for changes where local law permits.

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sattmatka Your Privacy With sattmatka
HELP PATHS

How To Reach Our Privacy Team

If you want a copy of the data we hold, need a correction, or want to ask about a privacy matter, send us a message through the help channel listed in your account. We read requests that include your mobile number on file, so we can match the message to the right profile. When a request needs more checks, we may ask for a document or a short confirmation before we change anything.

Team online

Email

Write to our privacy inbox with your mobile number on file and the change you want. We use that detail to find the correct profile and reply after we check the request.

In-account message

Send a message from your account area if you need a copy of stored details or a correction. That route helps us tie the request to the right login without extra back-and-forth.

Document upload

When a request needs proof, you can attach a clear document through the same support flow. We only keep what is needed to complete the check and record the outcome.

RECORD CARE

How We Handle Your Records

Our privacy handling is built around account care. Cookies keep your session stable, while access logs help us spot unusual sign-ins and follow any change request end to…

Data capture

We keep the account details you submit, the device signals that help us spot fraud, and the payment references needed…

Cookie use

Cookies store language choice, session state, and recent screen settings so your account stays signed in and the page remembers…

Account security

We ask you to keep your password private, and we log sign-in attempts, email or number changes, and key wallet…

Retention

Records stay only as long as we need them for service delivery, dispute handling, tax records, and legal holds.

Change requests

If your details change, send the corrected name, number, or address through support.

Access limits

Only staff with a clear work need can open stored records, and access is logged.

Privacy Questions You May Ask

The questions below explain how we collect, store, and change account data, what cookie settings do, and how you can ask for a copy or correction. If local law affects a request, we will tell you what can be done and what extra checks are needed. Keep your mobile number on file handy so we can match the request quickly and avoid delays.

We keep the details you enter on sign-up, the contact data you use to reach support, device signals, and payment references from UPI, Paytm, PhonePe, or Google Pay when they are needed to match a transaction to your account.

Cookies remember your session, language choice, and screen state, so you do not need to set them again on every visit. They also help us spot broken pages and unusual sign-in patterns.

Yes. Send a request through support with your mobile number on file and the change you want. We will confirm the record, check any legal hold, and share the next step.

Use the same support route and attach the corrected details. If the change affects your identity or payment trail, we may ask for a document before we update the record.

We keep records only for the time needed to run the account, settle disputes, meet legal duties, and keep audit trails. After that, we remove or anonymise what we no longer need.

You can contact us through the help channel in your account or by the email shown there. Include your full name, mobile number, and the privacy issue so we can route it faster.